From a bookmark found in The Trusted Advisor Fieldbook by Charles Green and Andrea Howe, some advice for connecting in a business-world context (and perhaps elsewhere too!):

• Show you've done your homework
• Take a point of view
• Speak the truth ... always
• Combine your words with presence
• Make lots of small promises
• Be on time
• Use their terminology
• Be willing to name the proverbial elephant in the room
• Listen with empathy
• Tell them something you appreciate about them
• Address people by name
• Give away ideas
• Build a shared agenda
• Steer clear of premature problem-solving
• Relax your mind

(cf Trusted Advisor (2012-12-23), Action to Raise Trust (2015-09-05), Principles of Trust-Building (2015-09-23), Three Little Words (2017-04-08), Trust-Building Techniques (2017-12-09), ...) - ^z - 2018-12-14